The average tenure of the core management team within a specific location.
Buy a subscription for every brand you’d like to benchmark.
Submit your data every quarter through your own secure portal on our website.
We’ll collate all submissions and produce the reports.
You will see benchmarks for the industry as a whole and in the following sub-categories.
0-250 employees
250-500 employees
500-1000 employees
1000-2000 employees
2000-5000 employees
5000+ employees
Restaurants
QSR
Competitive Social
Pubs & Bars
Hotels
Coffee Shops
The average tenure of the core management team within a specific location.
The % or core management who have been internally promoted.
The % of headcount who have left in the last 12 months.
The % of headcount who have left in the last month and 12 months rolling.
The % of new hires that left the business within their first 90 days.
The average length of service in a role.
Average Salary earned last quarter, per core management role.
Average actual tronc/service earned last quarter, per core management role.
Yearly bonus potential per core management role.
Frontline labour cost, (not including NI, Holiday & Pension Accruals or head office), as a % of revenue
Average Hourly rates, and average actual Tronc earned per hour for FOH non-core management roles.
Average Hourly rates, and average actual Tronc earned per hour for BOH non-core management roles.
Training Budget for frontline employees as % of revenue, and as a £ amount per employee.
The number of employees in the company per employee in the people team.
Total number of vacancies across all roles in the business, excluding Head Office.
Your ENPS score based purely on results of the question – “would you recommend working here to a friend…
Our data science team will look for trends and correlations in the data to deliver you an additional Insights Report
Key movements from one report to another
Comparisons between categories
Correlations between metrics
You will need access to a number of data’s points in order to fully submit your data. (Partial submission is ok within reason if there is a particular data point that you just can’t get).
In 2025, 25% of our revenue will be added to The Pineapple Innovation Fund, supporting exciting ideas, experiments and initiatives to improve the lives of hospitality workers.
Subscriptions are for a full year, covering the next four reports.
Tell other brands about Pineapple. The more data we have, the more meaningful the insights.
Founder
Co-Founder of Honest Burgers & Behavioural Science Masters @LSE.
Founder
Founder of Sixty Eight People and industry lifer. Former head of recruitment and training in the late night bar sector.
Founder
MD of Sixty Eight People, career history includes People Director / COO of leading hospitality businesses.
Founder
Former professional rugby player for Saracens, MD and Founder of 100 & First and the 100 & First Foundation.
Data Science Lead
AI & Data innovation leader at TUI, and former Patrao at Nando’s, with expertise in enhancing operational efficiency.
Sign up to our free newsletter to keep in the loop.
